Microsoft Account: Adding Payment Method Error
You want to buy an Xbox game, Gamepass or Microsoft product from Microsoft’s online store, you add it to your shopping cart and proceed to make payment. But while adding a debit card to the payment method in Microsoft Store, you get this error:
Check the info you entered. It doesn’t match the info for this card.
You recheck and re-enter the info, but get the same error again and again!!!
Have you ever gone through such a frustrating loop? Do not worry! We are here to give you a solution and solve this Microsoft error and payment method problem. Sometimes this error also occurs in Xbox too.
The problem is you can not add some debit cards, especially – an Indian Debit Card, or some Australian Debit Cards as Payment Method in Microsft/Xbox Store. You should add a Credit Card instead of a debit card. It works without any problems. There is also no option for a Paypal payment method in some Asian countries.
Of course, do re-check if the name, address, and card details are entered correctly. If you still get an error for your debit card then you will need to add a credit card. We faced a similar issue while purchasing Forza Horizon 3 on Microsoft Store.
When you enter the correct details while trying to add a Credit Card in Microsoft/Xbox payment method, no error will occur. Adding a Credit Card fixes this error. Any Visa or Mastercard credit card works with Microsoft Store or Xbox payment method.
Remember, sometimes valid International Debit Cards also get the same error while adding to the Microsoft payment method. The store does not accept these debit cards. So you must use Credit Card if you want to purchase from Microsoft Store. You will not get that annoying “Check the info you entered. It doesn’t match the info for this card.” error!
Also, don’t forget to activate the International Transactions on your credit card. This is required to allow international transactions. You can contact your bank or credit card provider for more details.
We found so many answers on different forums, like – reset profile, update profile, check if entered info is correct, it should be the same as your bank passbook, address, etc. But that does not work. It’s the problem between Microsoft Store and Debit Card security permissions in different countries. So credit cards work without any errors. Hope you finally found the solution.
Quick guide for How to add Payment method in Microsoft Account?
Sign-in to your Microsoft Account. Go to Payment & Billing Section > Payment Options > Add a new payment method > Choose Country, fill all the card details, name, address > Click Save.