In a significant development for Kia owners, the automaker has announced a recall affecting more than 100,000 vehicles due to a safety concern that could impact drivers and others on the road. This recall, centered on specific Kia K5 models from the 2023 to 2025 model years, addresses a potentially hazardous issue with rear window trim pieces that may detach, creating a road hazard and increasing the risk of crashes. If you own a Kia K5, here’s everything you need to know about the recall, how to check if your vehicle is affected, and what steps to take next.
Understanding the Kia K5 Recall: What’s the Issue?
The National Highway Traffic Safety Administration (NHTSA) recently posted a recall notice highlighting a defect in the left and right rear window trim pieces, also referred to as the C-pillar garnish, on certain Kia K5 sedans. Over time, these trim pieces can loosen and detach from the vehicle, potentially falling onto the road. This poses a serious safety risk, as loose parts could become obstacles for other drivers, increasing the likelihood of accidents.
The recall affects approximately 100,000 Kia K5 vehicles from the 2023, 2024, and 2025 model years. While no injuries or crashes have been directly linked to this issue yet, Kia is taking proactive measures to address the problem and ensure driver safety.
This isn’t the first recall for Kia in 2025, as the automaker has faced several safety-related issues this year, including recalls for engine problems and parking light malfunctions. However, the scale of this recall underscores the importance of addressing vehicle defects promptly to maintain trust and safety for Kia owners.
Which Kia Models Are Affected?
The recall specifically targets the following:
- Kia K5 (2023-2025 model years)
No other Kia models, such as the Sorento, Soul, or Sportage, are included in this particular recall. However, owners of other Kia vehicles should stay vigilant, as the company has issued multiple recalls in 2025 for various models due to unrelated issues.
To determine if your Kia K5 is part of the recall, you’ll need your vehicle’s Vehicle Identification Number (VIN). You can find your VIN on your vehicle’s registration documents, insurance card, or on the driver’s side dashboard near the windshield. Once you have your VIN, you can check its status using the following methods:
- NHTSA Recall Database: Visit the NHTSA’s official website (nhtsa.gov/recalls) and enter your VIN or vehicle make and model to see if your car is affected.
- Kia’s Official Website: Kia provides a recall lookup tool at owners.kia.com, where you can input your VIN for detailed recall information.
How Kia Plans to Fix the Issue
Thankfully, Kia has outlined a straightforward solution to address the defective rear window trim pieces. Owners of affected K5 vehicles can take their cars to a Kia dealership, where technicians will replace the faulty C-pillar garnish with a redesigned part that securely fastens to the vehicle’s base. This repair will be performed free of charge, ensuring no out-of-pocket costs for owners.
Kia is expected to begin mailing notification letters to affected owners on September 26, 2025, detailing the recall and providing instructions on how to schedule a repair appointment. In the meantime, owners can proactively contact Kia customer service at 1-800-333-4542 and reference recall number SC346 for more information.
For those who may have already paid for repairs related to this issue, Kia has stated that owners may be eligible for reimbursement. Keep records of any repair expenses and contact your local Kia dealer for details on the reimbursement process.
Why Car Recalls Matter
Vehicle recalls, while sometimes inconvenient, are critical for ensuring the safety and reliability of your car. When automakers like Kia identify a defect that could compromise safety, they issue recalls to address the issue before it leads to accidents, injuries, or worse. The NHTSA oversees these recalls to ensure manufacturers take responsibility and provide effective remedies.
In this case, the loose rear window trim pieces could create a road hazard not only for the K5 driver but also for others sharing the road. By addressing the issue promptly, Kia is demonstrating its commitment to customer safety and preventing potential accidents.
What Should Kia K5 Owners Do Next?
If you own a 2023-2025 Kia K5, follow these steps to stay safe and resolve the issue:
- Check Your VIN: Use the NHTSA website, Kia’s recall portal to confirm if your vehicle is part of the recall.
- Contact a Kia Dealer: Schedule an appointment with your local Kia dealership to have the rear window trim replaced. The repair is free, and dealers are prepared to handle the process efficiently.
- Monitor Your Vehicle: While waiting for your repair appointment, inspect your K5’s rear window trim for signs of looseness. If you notice any issues, avoid driving until the repair is completed, if possible.
- Stay Informed: Keep an eye on Kia’s official communications and the NHTSA website for updates on this recall or any additional recalls that may affect your vehicle.
If you have questions or need assistance, Kia’s customer service team is available at 1-800-333-4542. For broader recall inquiries, you can also reach the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
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The Bigger Picture: Kia’s Commitment to Safety
While recalls can be concerning, they’re a standard part of the automotive industry, reflecting manufacturers’ efforts to prioritize safety and reliability. Kia’s quick response to the K5 recall, along with its clear communication and free repair program, aims to maintain trust with its customers. By addressing the rear window trim issue, Kia is taking steps to prevent potential accidents and ensure its vehicles remain safe on the road.
For Kia K5 owners, this recall is an opportunity to take action and ensure your vehicle is in optimal condition. By checking your VIN, scheduling a repair, and staying informed, you can drive with confidence knowing your car meets the highest safety standards.
